FAQs

How do you choose the right care for my vehicle?

We start by asking what matters to you. That might be keeping an already well-maintained car looking sharp, addressing a neglected interior or giving the paint some attention. We consider your vehicle’s condition, materials and existing protection before recommending a service.

Can I book interior or exterior detailing on its own?

Absolutely. Our Select, Reserve and Signature packages combine both, but individual interior and exterior services are also available. Let us know what you’d like done, and we’ll talk through the options.

What’s the difference between Select, Reserve and Signature?

Select covers regular upkeep, combining a maintenance interior clean with a careful hand wash and gloss wax.

Reserve provides a deeper clean, with interior steam cleaning and extraction, exterior decontamination and sealant protection.

Signature is our most intensive package, giving more attention to embedded dirt, interior materials, exterior details and lasting protection.

You don’t need to decide before contacting us. We’ll help you choose based on what your vehicle actually needs.

Can you detail my vehicle at my home or workplace?

Yes. SET 2 SPEC comes to you, provided there’s a suitable space to work safely around your vehicle. We’ll confirm access, any property restrictions and the setup before your appointment.

Are your products safe for my ceramic coating?

Yes. For coated vehicles, we use coating-safe products and appropriate cleaning methods to care for the existing protection. Tell us which coating you have and when it was applied, if you know. We’ll also consider any care instructions from your installer.

How do you care for leather, Alcantara and delicate interior finishes?

We choose products and methods for the material we’re working on. Leather, Alcantara, screens and gloss trim each need a different approach. We assess their condition first and adjust the treatment, especially around worn surfaces or delicate finishes.

Can you safely clean matte paint, wraps and paint protection film?

These finishes need care suited to the specific material and its condition. Let us know what your vehicle has before booking so we can confirm the appropriate service and check any manufacturer guidance. Treatments intended to add gloss aren’t automatically suitable for matte or satin finishes.

Can you remove swirl marks and light scratches?

Some can be reduced through machine polishing, but a wash and sealant alone won’t correct them. The appropriate treatment depends on the paint’s condition and the depth of the marks. Send us photos with your enquiry, and we’ll discuss what needs a closer inspection. Paint correction is separate from the packages listed above.

Does my paint need correction or just a thorough detail?

Dullness or roughness can sometimes come from surface contamination rather than damaged paint. A thorough clean and decontamination may be enough to achieve the result you want. If swirl marks or other defects remain, correction may be worth considering. We’ll help you understand the difference before you decide.

What’s the difference between a sealant and a ceramic coating?

Both provide protection, but they differ in preparation, application and expected durability. The waxes and sealants in our packages provide protection measured in weeks or months. A professionally applied ceramic coating generally lasts longer and is a separate service. Neither makes paint scratch-proof or replaces regular washing.

My ceramic coating isn’t beading like it used to. Can you help?

Reduced beading doesn’t necessarily mean the coating has failed. Road film and contamination can affect its performance. We can assess the surface and discuss an appropriate cleaning treatment. If the coating has worn away, cleaning alone won’t replace it.

Can you help me keep my vehicle looking this good year-round?

Yes. We can help you work out an upkeep routine based on how often you drive, where you park and the protection already on your vehicle. When you’re ready for another detail, we’ll recommend the level of care it needs at that time.

What determines the final price of my detail?

Vehicle size, condition and the work involved determine your quote. Heavy buildup, pet hair or areas requiring extra treatment may need more time. We’ll explain the price before starting and get your approval before carrying out additional work that changes it.

What do you need from me on the day?

Please have your vehicle accessible and remove valuables and personal belongings. If you want the areas beneath child seats cleaned, remove the seats beforehand. We’ll confirm any water, power and workspace requirements when booking. Let us know about existing damage, coatings or special instructions before we begin.

What happens after I submit a booking request?

We’ll review your enquiry and get in touch to discuss your vehicle, answer your questions and recommend a service. Once we’ve agreed on the work, pricing and an available date, we’ll confirm your appointment. Submitting the form doesn’t commit you to a package.