1. About these terms
These terms explain how our website and mobile detailing services work. SET 2 SPEC Premium Mobile Detailing is operated by Di’Angelous Montenarro & Evan Brewer, referred to below as “SET 2 SPEC,” “we,” “us” or “our.”
We will provide these terms and your booking details for your review and acceptance before confirming a service agreement. Submitting an enquiry does not commit you to a purchase. Your accepted booking confirmation and these terms describe the agreed service. Any different terms must be expressly agreed in writing and must comply with applicable law.
2. Enquiries and appointments
Submitting a website form or requesting a date does not confirm an appointment. We will contact you to discuss your vehicle, the requested work, pricing and availability. Your appointment is confirmed when we have agreed on those details and sent you written confirmation.
You must own the vehicle or have the owner’s permission to authorize the requested work. Please provide accurate vehicle, contact and location information.
3. Services and pricing
We offer full-vehicle packages and individual interior and exterior services. Only the work listed in your accepted quote or booking confirmation is included. Machine polishing, paint correction and ceramic coating installation are not automatically included unless expressly listed.
Prices are in Canadian dollars. Advertised “starting from” prices are base prices; your quote depends on vehicle size, condition and the work requested. We will disclose applicable taxes, any travel charges and other agreed fees before you commit to the booking.
Quotes based on descriptions or photographs may require an on-site inspection. If the condition differs materially from what was described, we will explain any proposed change in scope or price and obtain your approval before doing additional work. You may decline the proposed changes. We will not charge for unapproved extras.
4. Payment and deposits
Payment timing, accepted payment methods and any deposit requirement will be stated in your booking confirmation before you accept it. If a deposit is requested, we will explain how it is applied and the conditions for its refund. These terms do not, by themselves, impose a deposit or make a payment non-refundable.
5. Cancellations and rescheduling
Please contact us as soon as possible if you need to cancel or change your appointment. Any cancellation, rescheduling or missed-appointment fee must be clearly disclosed and agreed before booking; these terms do not establish an automatic fee.
If we cannot attend, we will offer another appointment. If a suitable replacement cannot be agreed, we will refund payments for services we do not provide. Nothing in our booking policies limits cancellation or refund rights provided by law.
6. Service location and weather
Please arrange a safe, accessible workspace with enough room to work around the vehicle, and obtain any necessary permission from the property owner or building management. Tell us about parking restrictions, height limits, security access or other limitations before the appointment.
We will confirm any need for access to water, electricity or covered space before booking. Mobile services remain subject to site suitability, local restrictions and weather conditions.
If the location or weather prevents safe or appropriate work, we may pause the service or arrange another time. If work has already begun, we will discuss the completed work and agree on the next steps and any adjustment for work not completed.
7. Preparing your vehicle
Please remove valuables, personal belongings and items that prevent access to areas being cleaned. Remove child seats beforehand if you want the surfaces beneath them cleaned; we do not remove or reinstall child seats as part of a standard detail.
Tell us about known damage, loose trim, repairs, repainted panels, electrical faults, leaks, wraps, paint protection film, ceramic coatings or delicate aftermarket parts. Please also mention fragrance sensitivities and any surfaces you do not want treated.
Disclose mould, bodily fluids, sharps, pests or other potential hazards before the appointment. We may decline affected work or recommend a specialist if it falls outside the agreed service or cannot be performed safely.
8. Inspection and service limitations
We may inspect the vehicle with you and document its condition before work begins. Cleaning can reveal wear or damage previously concealed by dirt. We will explain any concerns we identify and may recommend a gentler method or leave an area untreated where treatment would risk damage.
Detailing improves cleanliness and appearance but does not repair damaged paint, worn leather, failing finishes or other permanent defects. Complete removal of every stain, odour, scratch, etching or imperfection cannot be guaranteed. We will discuss reasonable expectations for your vehicle and chosen service.
Protection-duration statements describe expected performance under suitable conditions, not a guaranteed minimum lifespan. Actual durability depends on preparation, driving, storage, weather, washing methods and maintenance. Any separate written product or service warranty remains applicable.
9. Completion and concerns
Please inspect the vehicle with us at completion where practical. If you notice an issue afterwards, contact us promptly with a description and photographs if available so we can investigate and discuss an appropriate remedy. Prompt reporting helps us assess the concern but does not create an arbitrary deadline that removes your legal rights.
We take reasonable care when working on your vehicle. We are not responsible for pre-existing damage or ordinary wear that our work did not cause or worsen. This does not exclude responsibility for loss or damage caused by our negligence or failure to meet applicable legal obligations. Refunds, further work or other remedies will be considered according to the circumstances and applicable law.
10. Personal information, photographs and communications
We use the details you submit to respond to your enquiry, arrange services and manage your booking. Our separate Privacy Policy explains our handling of personal information, service providers, retention and your privacy rights.
Where condition photographs are needed for service records, we will explain their purpose and handle them under our Privacy Policy. Permission to use images publicly for marketing will be requested separately. Booking a detail does not automatically authorize promotional use of your vehicle, registration plate, property or identity.
Booking communications are separate from promotional messages. Submitting an enquiry does not automatically subscribe you to our marketing list. You may unsubscribe from marketing messages without affecting essential communications about your appointment.
11. Website use and content
Please use our website lawfully. Do not submit fraudulent enquiries, upload malicious material or attempt to interfere with the website or access information without authorization.
Website text, branding and images belong to SET 2 SPEC or their respective owners and licensors. You may view them for personal use; commercial reuse requires the appropriate owner’s permission, except as permitted by law.
We aim to keep service information accurate. We may correct website errors and update future pricing, but this does not allow us to change an accepted booking without your agreement. Third-party websites linked from our site have their own terms and privacy practices.
12. Applicable law and updates
These terms are governed by the laws of British Columbia and the applicable federal laws of Canada, subject to any mandatory consumer protections that apply to you. Nothing here waives rights or remedies that cannot legally be excluded.
We may update these terms for future bookings and will publish the revised date. Updates do not retroactively change an existing agreement without your consent. If one provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.
13. Contact
For enquiries, booking changes or service concerns, contact:
SET 2 SPEC Premium Mobile Detailing
Email: set2spec@gmail.com
Phone: +1(672)-673-2323
Source checked September 17, 2026: Business Practices and Consumer Protection Act, BC Laws.